Chart It Financial

The Healthcare.gov website still has glitches

Website rageI’m sure by now you have heard the latest white house claims that the healthcare.gov website now works well. There are still many security issues as well as a number of glitches that are yet to be fixed. USA today wrote an article yesterday stating “many of the site’s most vexing problems remain”. Insurance expert Bob Laszewski’s mentions the following errors in the site:

The to-do list still includes:

  • Problems with the government sending enrollment transactions to the carriers––the 834s––that are still having error rates much too high for high volume processing.
  • The inability of the government to do an automated enrollment reconciliation with the carriers––to be able to sort out who really is covered and who is not––because that system still hasn’t been built.
  • The inability of the government to pay carriers because that system hasn’t been built––carriers are sending estimated bills to the feds.
  • The inability of the government to add and delete people from the system for things like a newborn or a divorce because that system hasn’t been built yet.
  • The inability of the government to handle appeals when people think their eligibility or subsidy calculation is wrong because that system hasn’t been built yet.
  • The inability of the government to cancel people off of Healthcare.gov because they never built that functionality. As a result, I expect they will be reporting bloated enrollment numbers for some time

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This doesn’t even mention the countless security issues tech experts have testified about in front of congress.  David Kennedy, founder of the information security firm TrustedSec, told NBC News. “You don’t even have to hack into the system to see big issues – which means there are [major problems] underneath.”